Magic offers a formal client buyout process, as outlined in Magic’s Terms of Use (“Buyout Process”), that clients must follow to engage a freelancer directly outside of the Magic platform under specific conditions. This policy defines when and how eligible freelancers may participate in an incentive tied to that process.
Eligibility for the Direct Engagement Incentive
A freelancer may be eligible to receive an incentive payment only if all of the following conditions are met:
1. Client-Initiated Engagement
- The client independently initiates the request to engage the freelancer outside of the Magic platform.
- Freelancers may not encourage, suggest, solicit, or otherwise prompt clients to move off-platform.
2. Strict Compliance With the Buyout Process
- The client must fully comply with Magic’s official Buyout Process as described in Magic’s Terms of Use.
- Any off-platform engagement that occurs without completion of the Buyout Process does not qualify for this incentive and remains a violation of Magic’s agreements.
3. Verified Receipt of Payment
The client’s buyout payment must be successfully received and verified by Magic before any incentive is credited to the freelancer.
Incentive Amount
- Eligible freelancers will receive 30% of the final buyout fee actually paid by the client and received by Magic.
- The final buyout fee is determined through Magic’s process and is not guaranteed to equal any stated or maximum buyout amount.
- The incentive will be calculated solely based on the final amount collected, not on any proposed, expected, or advertised fee.
Payment Timing
- Incentive payments will be credited only after Magic confirms receipt and verification of the client’s payment.
- No incentive will be owed for unpaid, partially paid, disputed, refunded, or failed transactions.
Non-Solicitation & Conduct Requirements
- This policy does not modify or waive the freelancer’s existing non-solicitation obligations.
- Any attempt by a freelancer to:
– encourage off-platform engagement,
– bypass or undermine the Buyout Process, or
– negotiate buyout terms directly with a client
Will result in disqualification from the incentive and may lead to additional action under Magic’s agreements.
Opt-In Requirement
- Participation in the Direct Engagement Incentive Policy is not automatic.
- Freelancers who wish to participate must proactively contact their Magic Account Lead to express interest and confirm eligibility. Read more here.
Discretion & Policy Changes
Magic reserves the right to determine eligibility, interpret compliance with this policy and the Buyout Process, and modify or discontinue the incentive at any time.